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Notifications

Configure notification channels and rules for automated alerting.

Notification Channels

Email (SMTP)

Setting Description
SMTP Host Mail server hostname
SMTP Port Mail server port (25, 465, 587)
Username SMTP authentication username
Password SMTP authentication password
From Address Sender email address
TLS Mode None, StartTLS, or TLS

Slack

Setting Description
Webhook URL Slack incoming webhook URL
Channel Default channel (optional)

Webhook

Setting Description
URL HTTP endpoint
Method POST, PUT, or PATCH
Auth Type None, Bearer token, or Basic auth
Headers Custom HTTP headers

Testing Channels

Click Test on any channel to send a test notification and verify connectivity.

Notification Rules

Create rules that trigger notifications on specific events:

  • incident.created — New incident detected
  • incident.status_changed — Incident status updated
  • incident.severity_changed — Severity escalation/de-escalation
  • incident.assigned — Incident assigned to analyst
  • incident.note_added — Note added to incident

Cooldown

Each rule has a cooldown period (default: 15 minutes) preventing duplicate notifications for the same condition.

Configuration

Navigate to Admin > Settings > Notifications. Requires settings:manage permission.

Encryption

Channel credentials are encrypted at rest. Set AUTH_CONFIG_ENCRYPTION_KEY environment variable.